ANOTHER REASON TO NOT USE CASUAL VIDEOCONFERENCING
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I've spent two wonderful days with Allie and Jenny of Decker Communication. Seven Bay Area professionals (great group!) and I completed Decker's "Communicate to Influence" program. From watching the feedback DVD, I can see a huge difference in how I engage with my audience. Content-wise, I've already reworked two of my base presentations and know I will be more persuasive as a result. Worth every moment and dollar -- thanks to all involved.
One tidbit you can use in your next conference call: Put on your wireless headset (go get one...), tape pictures of people (doesn't have to be the actual participants) onto chairs in your office/conference room, and speak to the people on the call as if they were there with you.
Big "a ha!" for me is that this is yet another reason to avoid what I call casual videoconferencing. Sure, if you have access to Telepresence or Halo, use it. You can do everything but share your lunch with that quality of video. But, if it's just a webcam, you're better off avoiding the tyranny of your chair. Stand up! Engage with your colleague or client just as if they were there with you. Putting the picture in the chair lets you focus your attention in a way that will transfer from your mind to your voice. Excellent example of making a combined technology-organization-people (TOP) work design. Wish I'd thought of it....