Some people say robots will take our jobs. Others say the Fourth Industrial Revolution will bring prosperity through more and better jobs. Smart people have done extensive analysis and still disagree. There is vast unlocked potential if those closest to the work are part of the process rather than it being solely top down. If we also work from the bottom up as we augment jobs, the fit is likely to be better as are the human outcomes.
Nobel Laureate Daniel Kahneman’s work on System 1 and System 2 Thinking (Thinking, Fast and Slow) is an effective approach to thinking about how we augment work with automation. I will offer strategies to enable individuals of any technical sophistication to engage with automation. Future research will come from a variety of organizations using a variety of automation approaches (e.g., Automation Anywhere, IBM, etc.) Effectiveness and retention are key outcomes.
Presenting early work on “Thinking in 4T: Triggering a New Way to Think and Act on Our Future of Work”
Description to come.
The language of negotiation can be misleading: Win-Win (suggests a competition), Haggle (negative social norm), Compromise (often not the best strategy). Complicating the situation still further is the finding that men negotiate about 1.5 times more often than women -- for example, negotiating a salary offer versus accepting a given offer. Given that negotiation generally creates better outcomes, often for all parties in the negotiation, the first topic we will cover is how and why to negotiate in the first place. For the second part of this session, we will build a framework for preparing for and managing good negotiations. Take these ideas back to your business, share them with your friends and your family, keep track of the value all involved gain as you practice your negotiation skills.
You see in 3D, and the future of work requires that all of us, not just organizational leaders, think (and act) in 4T. We all need fluency in how to craft our work and integrate all of our talents, technology, and techniques as we work toward the targets of whatever our work is. No silver bullets (Brooks 1987): relying on the dimension we’re most comfortable with or have at hand. The marketing trope (e.g., Toncar and Munch 2003), Seeing in 3D, Thinking in 4T, is due to the value of this process being bottom-up (employee initiated) versus top-down (employer initiated). This is an approach to work that needs to be top of mind for everyone as we focus on broad workforce participation and augmentation of human work via AI.
This workshop will bring together academics, practitioners and other thought leaders to explore these trends and learn how innovative companies are preparing for the opportunities and challenges of the future of work.
PeopleFWD 2018 is the event for those on the front line of business transformation. Featuring an inspiring program led by people development and industry experts, PeopleFWD 2018 will provide you the deep insights and practical solutions needed to address today’s changing work, employee experience, and organizational trends.
The fourth industrial revolution has arrived, offering organizations more options than ever to get work done. How can HR leaders guide and enhance decisions about how to optimize the balance between employment, automation and employment alternatives? How, when, and where should we apply automation in our organization? Is it a stark choice between humans vs. machines? How do we stay on top of these trends as work and automation continue to evolve? How do organizations and society insure the greatest social and economic benefit, and reduce the costs and risks?
In this one-day program, work and human capital experts Ravin Jesuthasan and John Boudreau will present findings from their forthcoming book, Reinventing Jobs, with Harvard Business Press. They will describe a new set of tools to answer these daunting questions. Going beyond traditional concepts like a “job,” Jesuthasan and Boudreau will show that optimizing work and automation calls for a re-examination of what a job really is and show how to determine variations of tasks within jobs, and how those elements might be reconstructed into new and different combinations.
We will show why the endless debate about humans being replaced by machines is the wrong question, and how smart leaders instead are optimizing human-automation combinations that are not only more efficient, but generate higher returns on improved performance. They will present the latest research findings about how work automation is evolving. You will have the opportunity to apply their original, structured approach and a new set of tools for taking action on applying automation in their organizations, using their practical four-step framework:
Participants will learn how to collaborate proactively across functions, to continuously “reconstruct” work and create optimal human-machine combinations. You will also have the opportunity to learn from industry leaders from AT&T, Crowe Horwath LLP, and Amazon, who will share their successes and challenges.
This dynamic and interactive Thought Leaders Exchange is meant to bring together CHROs (or the person at your organization responsible for driving workforce strategy) and their direct reports to meet the future head-on.
This session is intended to be a free flow of information and sharing, so come prepared to share your story and learn from your peers, as well as from John and Ravin.
- Optimizing Work Automation: Getting Past the Hype
John Boudreau, Senior Research Scientist, Center for Effective Organizations and Ravin Jesuthasan, Managing Director, Willis Towers Watson
- Helping Workers Help Themselves: Thinking in 4T
Terri Griffith, Professor, Santa Clara University
- Reinventing Jobs: Lessons from the Trenches
Julie Wood, Chief People Officer, Crowe Horwath LLP
- The Transformation of AT&T: A Fireside Chat with Scott Smith
Scott Smith, Senior Vice President, Human Resource Operations, AT&T with Ravin Jesuthasan, Managing Director, Willis Towers Watson
- Scott Pitasky, Vice President, Consumer HR, Amazon
- Beyond the hype of “Robots Replacing Humans”
- A framework for reinventing jobs and organizations to optimize work, employment and automation
- Discovering the pivotal opportunities to optimize work and automation in your organization
- Helping workers help themselves to adapt and thrive in the new work reality
- The evolving role of leaders as coaches and collaborators in a fast-changing work world
Discovery Summit with industry experts and leading academic researchers to explore how innovative companies are redesigning work to ensure machines are enhancing, not replacing, human capabilities as they are transforming for exponential growth in our digital economy.
Jobs, and nature of work as we know it, are changing rapidly. As companies become more "digital," employees need to be empowered to become more innovative. Disruptive changes to work behaviors and business models will have a profound impact on the nature of work and worker. In many industries and countries, the most in-demand occupations, specialties, and skills did not exist 10 or even five years ago, and the pace of change is set to accelerate. This will have a tremendous impact on how the workforce of the future acquires and applies new skills, and how companies organize work to stay nimble and competitive.
Private program for large technology company. Foundations of negotiation -- problem solving, not battle fighting.
Improving Health and Well-being in Society: How Can Organizations Help? | Download PDF
The 2018 Theme asks the question: How can organizations contribute to the betterment of society through elevating the health and well-being of those who live in it? What role can organizations play in positively affecting the physical, psychological, social, and financial health of individuals, groups, communities, countries, regions, or global society?
The 16th International Open and User Innovation Conference will be held from August 6-8, 2018 at the Stern School of Business at New York University. The OUI Conference is the leading academic conference on Open and User Innovation. Around 250 top researchers from various disciplines (such as innovation management, strategic management, organization design, marketing, intellectual property and innovation policy and entrepreneurship) meet annually, in order to exchange recent research findings and plans related to Open and User Innovation.
Panel Discussion and Group Discussion: Every year entrepreneurs come up with great ideas. Every year they spend countless hours creating and re-creating detailed business plans, strategic plans and slick PowerPoint presentations and slide decks. Often most of this effort goes to waste as entrepreneurs fail to follow through on their own well thought-out plans, get bogged down with analysis and risk mitigation or are paralyzed by company inertia. Strategy is determining “what” to do but execution is all about making it happen. Unfortunately, according to some studies, eighty-percent of companies fail at the execution phase.
Workshop on modern organizational design including crowds, artificial intelligence, and blockchain. Part of a program for ESADE's Executive Masters in Marketing & Sales.
Workshop on modern organizational design including crowds, artificial intelligence, and blockchain. Part of a program for ESADE's Executive Masters in Digital Business and Executive Masters in Marketing & Sales.
The future of work is now.
ARE YOU READY?
The time has come to re-examine how we think about the nature of work, the concept of employment and what it takes to build a thriving workforce....
Join us February 11-13, 2018 in San Francisco to learn how leading organizations are already moving the needle by incorporating new approaches, technologies and data-driven solutions to help create scalable, responsive and diverse organizations that foster intrapreneurship, purpose-driven and highly effective teams that drive business innovation and meet bottom line objectives.
Private program for large technology company. Foundations of negotiation -- problem solving, not battle fighting.
In a business world defined by relentless change, the ability to understand and capitalize on new concepts – networks, virtual teams, content marketing and mindfulness, to name only a few – is increasingly critical to leadership success.
In a highly interactive, collaborative learning environment, led by a cross-disciplinary faculty of world-renowned thought leaders and practitioners, you’ll examine these fast-paced changes including evolving demographics and emerging technology. You’ll explore innovative marketing, talent management, operations and leadership concepts, gain insight into challenges inherent in managing change and learn the managerial responses and tools for tackling future management challenges. Ultimately, you’ll come away with a cutting-edge approach to effective leadership in the 21st century landscape.
Faculty director and presenter in two-day, hand-on, negotiation executive education program. Santa Clara faculty co-created this two day program with our industry partners. Our faculty present the basic foundations of negotiation for this supply chain group, and then facilitate the participants working to leverage their own knowledge to fill out the frameworks. Focus is on short and long-term creation of value.
Luncheon Keynote: The Future of Work – The future of work and the future of education are becoming one and the same. People change jobs far more often than in our recent past, and they are going to need new knowledge to be successful as they make those changes.
Join Ross Mayfield, CEO and co-founder of Pingpad and co-founder of Socialtext; Ramon Baez, Former Senior Vice President, Customer Evangelist and Customer Advocate of Hewlett Packard Enterprise; and Terri Griffith, author of The Plugged-In Manager and Professor and Associate Dean at Santa Clara University's Leavey School of Business. Wide perspectives on the future of work. Link to show. Link to summary post.